Garçom – Infinity Brazil – Offshore

Position Summary:
The Bar Server/Waiter position is responsible for serving and suggesting quality beverages according to standard recipes, individualized attention towards each guest.
He/she is also responsible for educating external and internal guests about our premium coffees and teas.

Principal Duties and Responsibilities:
Responsible for promoting and maximizing beverage sales in the assigned
workplace, while following & ensuring that all company beverage service
standards are being adhered to.
• Follows company guidelines regarding uniform, personal grooming & hygiene.
• Ensures that company policy in regards to drinking age is followed, & practices
responsible service of alcoholic beverages.
• Helps maintain the bar & pantry areas at all times in accordance with USPH /
FDA and SEMS rules and regulations, including following guidelines relating to the
correct use & maintenance of all bar equipment.
• Ensures the assigned workstation is properly set & prepared to meet the daily
business demands.
• Provides prompt, attentive, consistent & courteous service to every guest in the
assigned workstation, & through this helps to achieve the yearly goal for the bar
scores in the guest comment cards.
• Strives to always up-sell to better quality premium & super-premium products,
& is able to recommend & suggest beverages when guests ask for assistance in
selecting them.
• Effectively communicates any problem, challenges, complaints or service
difficulties in a timely manner to the Bartender on duty or immediate supervisor.
• Maintains an attentive & proactive approach offering consecutive rounds of
drinks, asserting satisfaction with the product served.
• Responsible for the correct registering & proper handling of all individual
checks & sales transactions generated in the assigned workstation.
• Performs other related duties as assigned or as directed. The omission of
specific duties does not preclude the supervisor from assigning duties that are
logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the
SEMS, and carry out the policies and procedures appropriate for his/her position.
Other duties as assigned by his/her supervisor.

Experience
– Minimum recent 2 years experience at the position in a Cruise ship or in a 4/5
star hotel/resort or restaurant
– Passionate about people and able to handle guest complaints with a smile!
– Strong English written & verbal skills